Account Recovery

Forgot Username

Enter the email address attached to your Hits Surf account. If we find a matching account, we will send your username to that email.

Login Forgot Password
Email Lookup
Uses Account Email
Username Sent
Recovery Email
Check Spam
If Not Received
Recover your username
Enter your account email below. If your account is found, we will send your username to that email address.

Username Recovery

Email address required
This must match the email address on your account.
Remembered it? Back to login.

Recovery Tips

  • Use your account email The email must match the one saved on your account.
  • Check spam folders Username emails can sometimes land in spam or bulk folders.
  • Banned accounts blocked Banned accounts cannot request username recovery.
  • Need your password? Use password recovery if you also forgot your password.

Still Need Help?

If you no longer have access to your email address, contact support and include as much account information as possible.

Reset Password Contact Support